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Help + FAQ

General:

What are your hours of operation?
Our customer service hours are 8:00 am to 5:00 pm Central Time.

Where is your company located?
Eagan, Minnesota, but we serve customers nationwide on a daily basis. We can ground ship to most locations in the US within 3 days.

Products/Ordering:

What types of products do you print?
We print just about anything on plastic including posters, postcards, brochures, booklets, business cards, catalogs, presentation folders, labels and many other items.

Can I track my order history online or check on the status of an open order?
Yes, each user at your company who places orders can view their own order history. Click on a job to see it's current status.

How do I get an instant quote?
Click here to receive a instant quote.

What if I need my order shipped to more than one location?
Yes, we can provide custom fulfillment services and pack different quantities to be sent to hundreds of different locations. We can also insert additional components into the material we print.

I need my order in a few days. Can you help me?
One of our specialties is meeting deadlines that other printing companies cannot. We also have special shipping contracts and can often overnight freight for a lot less than you would normally pay. Please contact customer service for assistance with this type of order.

File Transfer:

I have data files for my order. How to I upload after I submit my order?
After you place your order, go to your order history located here. Click on the order that you submitted and upload your data file.

What is the largest file I can upload?
We accept files up to 1 Gig. For files larger than this, please contact customer service for special file upload instructions.
 

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